| 1.
How to place orders?
2.How to order more than one products with the same item#?
- When you click add to cart button,
it will open a new window browser (Paypal website). Simply change
the quantity of the products and click update cart button. Once you
update it, you can see the total price of the item. To continue
shopping, just click continue shopping button to return to our
website.
3. How
many days will take my order to be delivered?
- Delivery will be 3
weeks to 4 weeks. In case, you have not receive your order beyond
that week, please notify us. Since, UPS is the carrier, virtually we
can notify you the date of delivery - For USA Customer only. For
Outside US or International Order, we cannot calculate the delivery
date, because your order will be shipped to different carrier.
4. How
can
I take advantage of the Free Shipping and Handling?
- Just place an order
over $750.00 and receive the Free Shipping and Handling Offer. (For
US and Canada) Not available to other countries.
5. What
about the Availability of the Products?
- Note: If other online store, don't have
stock of the products you want to purchase, it's also possible that we
don't have it! For stock inquiry, please send text to: 1-253-778-6359 and text the item number and
the word inquiry! You will receive a
quick reply!
- Availability of the
products is subject to change without notice. We only update our
website every 24-48 hours, so if your order is out-of-stock, you
have alternate choice:
a. If the item is out of stock, you can replace it to other item or get
your money back. (100%
Money Back Guarantee)
b. If it is a back order, you can wait until your order is
available or get your money back. (100%
Money Back Guarantee)
Actually,
we really appreciate if you let us know as soon as possible, that you
want your money back specially you use your credit card to pay
online. We
really want to return you money immediately!
6. Are
you going to send confirmation, once you receive my order?
- Yes! We're going to
send a confirmation, through e-mail or mail once we receive your
order form and payment.
7. How long
it takes to receive my refunds?
- It depends!
- If you pay
online, we can send your refund immediately.
- If you mail your
order - using a check, we'll send your refund thru check also and
mail it back to you. It will take a little while to be in your mailbox.
8.Is
Shipping and Handling refundable?
- We're sorry!
Shipping and Handling is not refundable.
9.What
can you guarantee about this products?
- We guarantee that
every product you buy in this website is free of defects, or return
it immediately for replacement or refund. These product is a
fast-selling item here in America.
10.Do
you accept a Credit Card?
- Yes, we accept
credit card, Visa, MasterCard for
Online Orders will be process thru PAYPAL at this moment, which is
all major credit card is accepted. (Visa, MasterCard, American
Express). We also accept Bill Me Later!
11.To
whom and where I'm going to send my order form?
- Send your order form
to Yepey / Judith Smith,
1319 S. Cougar Dr., Moses Lake, WA 98837-9799. Check must be made
payable to Yepey / Judith Smith.
12. How
safe it is to place an order?
- It is very safe,
because every time you click the add to card button your
ORDER is sent to a SECURE website (https://www.paypal.com )
You're credit card is process safely. When you make payment thru a
secure site, you can see a padlock in the right below of your
browser (means SECURE which is you can see it in Paypal site).
- We suggest that
you use an e-mail that you haven't give away or submit to any
website, to avoid receive any e-mail from the scammer.
- You can always get
a free E-mail to yahoo and Msn
13. How
to add this website to Favorites or How to add to Bookmarks?
- Above in your Microsoft Internet
Explorer browser, you can see or read a Favorites between View and
Tools, click the favorite and click Add Favorites. Some other
browser you add as bookmarks.
14. Do
you accept International Orders?
- Sorry, we don't
accept International Orders anymore! Shipping and Handling are just
too much expensive!
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